Temporary Service Charge Team Leader - Liverpool

Not for Profit - Non Finance
Ref: 186 Date Posted: Wednesday 21 Jul 2021
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Temporary Service Charge Team Leader – Liverpool - £180 - £120 per day (PAYE) -  3 month contract (can be fully remote)

Our client is a large housing association in Liverpool and we are seeking a Service Charge Team Leader for a minimum of three months to undertake all aspects of service charge management.

The role will:

  • Provide accurate service charge and rents information to our customers
  • Deal with the completion of annual rents/service charge processes, ensuring all compliance legislation is adhered to
  • Provide support to the company and help to resolve queries from internal and external stakeholders
  • Possess a strong understanding of S20 consultation
  • Assist with the processes, maximising recovery of contracts and works and supporting the business through regulatory requirements
  • Ensure all SLA’s are met in all areas
  • Chase down deadlines and solve or manage any discrepancies

The Person :

  • It is essential you are self-motivated and have the ability to negotiate and liaise with key stakeholders
  • Be confident and well organised
  • Have the ability to be able to interrogate current processes and systems
  • Have a thorough understanding and knowledge of service charges and tenancy agreements
  • Be customer focused
  • Be accustomed to providing innovative solutions to complex problems